How to access our service
Our service is for urgent problems that cannot wait until your GP practice opens and is accessed by calling NHS 111.
More details of NHS 111 and the urgent out-of-hours GP service are available on the NEW Devon CCG website:
http://www.newdevonccg.nhs.uk/information-for-patients/choose-well/nhs-111/101450
All telephone calls to and from our organisation are recorded for your protection and monitoring purposes and may subsequently be used as a tool for audit and training.
Patient confidentiality is paramount. However, in certain circumstances it may be necessary to share your details with other health and social care professionals in order to ensure that your care needs are met.
Please have ready…
When you telephone, the operator will ask you for:
- The patient’s name
- The patient’s date of birth
- Contact telephone number
- Name of the patient’s GP or practice
-
Brief details of the healthcare problem
