• Home visits

    Home visitsPatients will receive a home visit if:
    Patients will be invited to attend a treatment centre by a GP or nurse who has provided their telephone consultation and feels that they need to be seen.

    • The GP or nurse who provides their telephone consultation feels that they need to be seen and
    • travel to a treatment centre would cause deterioration in the patient’s medical condition or unacceptable discomfort.

    GPs have locally agreed guidelines to help them decide if a home visit is appropriate. Their clinical judgement presides, based on the individual case presented. Each case is assessed on its own merit.

    Home visits are the best way of giving a medical opinion in cases involving:

    • The terminally ill
    • The truly bed-bound patient

    In most of these cases a visit would not be an appropriate use of GP time:

    • Common symptoms of childhood: fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. It is not necessarily harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, but car transport is available from friends, relatives or taxi firms. It’s is not a doctor’s duty to arrange such transport.
    • Adults with common problems such as a cough, sore throat, influenza, back pain and abdominal pain are also readily transported by car to a doctor’s premises.
    • Common problems in the elderly such as poor mobility, joint pain, and general malaise may be best treated by the patient’s registered GP

    Visit timescales

    We have to meet Department of Health quality standards.

    These include:

    • Urgent cases visited within two hours of telephone consultation.
    • Less urgent (routine) cases visited within six hours of telephone consultation.

    About Us

    Devon Doctors Ltd and its subsidiaries Access Health and Access Dental are social enterprises. We exist to benefit the communities we serve. We’re run by healthcare professionals, owned by GP practices, and don’t have any stakeholders. Any profits we might make are used to improve our services.

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    Devon Doctors Ltd | Company Number: 05174987 | Place of registration: England and Wales
    Registered office address: Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter, England, EX2 7WN

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