• Service Advisor- 23 hours per week (Exeter)

    111 Service Advisor



    Devon Doctors Group is currently recruiting for Call Advisors to work within our Integrated Urgent Care Services at our offices based in Exeter. We are currently recruiting for 23 hours per week which includes 2 weekends a month. Attached is the rota we are looking to recruit to.

    About the position:

    As a call advisor, you will be answering inbound calls from members of the public and health care professionals in need of medical advice by directing them to the most appropriate urgent care. You will be responsible to ensure that all calls are answered promptly, accurately and professionally in line with the performance standards.

    Who we are looking for:

    Successful candidates for this position must;

    • Have local geographical knowledge
    • Experience in customer facing environment
    • Excellent telephone manner
    • Excellent verbal and written communication skills
    • Excellent keyboard skills
    • Maintain a positive attitude
    • Have the ability to record information accurately and correctly.

    What you’ll receive in return:

    • £8.82 per hour + enhancements
    • 22 days holiday (plus bank holidays) pro rata
    • Pension Scheme
    • Cycle to work scheme
    • 1 Paid volunteering day per year
    • Perkbox

    Why Devon Doctors?

    Devon Doctors Group has been delivering urgent primary care in Devon to an exceptional standard for twenty two years. Our sister companies, Access Health and Access Dental also offer a range of dentistry and primary care services across the Peninsula.

    We are committed to being an inclusive employer with a diverse workforce. We encourage applications from people from all backgrounds, cultures and experiences to contribute to the diversity of our organisation.

    To find out more about this position please contact the recruitment team on 01392 823156 or ddooh.clinicalworkforce@nhs.net                                        

    About Us

    Devon Doctors Ltd and its subsidiaries Access Health and Access Dental are social enterprises. We exist to benefit the communities we serve. We’re run by healthcare professionals, owned by GP practices, and don’t have any stakeholders. Any profits we might make are used to improve our services.

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    Devon Doctors Ltd | Company Number: 05174987 | Place of registration: England and Wales
    Registered office address: Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter, England, EX2 7WN

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