Poll

How often have you used our out-of-hours GP service in the last 12 months?
More than 10 times
5%
5 – 10 times
9%
1 – 5 times
48%
Never
38%
Total votes: 294

Latest group news

December 2011

GP practices and many pharmacies will be...

September 2011

Devon Doctors Ltd has been highlighted...

Contact us

Urgent out-of-hours patient line

0845 6710 270
(Local rate. Mobile costs may vary according to service provider)

01392 824 600

 

 

General enquiries

01392 823 636

Devon Doctors Ltd

10 Manaton Court, Manaton Close

Matford Business Park

Exeter

EX2 8PF

 

All telephone calls to and from our organisation are recorded for your protection, and for monitoring purposes. They may be used for training purposes in order to maintain our quality and high standards.

Your feedback matters

Please email us at ddocs.patientfeedback@nhs.net. We value feedback from people who use our urgent out-of-hours service: 

 

  • • If you let us know about a positive experience we will ensure your comments are passed to the doctors, nurses and staff involved in your care. 

 

  • • If you have some informal queries or concerns we will consider and discuss your feedback, and take action if appropriate. Please indicate in your email if you would like a response from us. 

 

  • • If you would like your concerns formally investigated and responded to there are various ways of informing us:

 

Email: ddocs.patientfeedback@nhs.net

Telephone: 01392 822 340

Fax: 01392 824922

Post: Head of Governance, Unit 8 Manaton Court, Manaton Close Matford Business Park, Exeter EX2 8PF

 

Complaints & feedback process

PDF

 

 

 

How to request information

You are entitled to access all information we hold about you. Find out more by downloading our leaflet ‘Information we hold about you’ here.

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Please request information in writing to our Information Governance Manager. Address at the top of this page. Or fax your request to 01392 824922.

 

We are not a public body and do not have a legal responsibility to provide information under the Freedom of Information Act. Any reasonable request for information will be considered on its own merit and complied with where possible.