When to contact us

1. Should I ring?

The Devon Doctors service is for urgent healthcare problems that can't wait until your surgery re-opens. There are lots of things you can do that mean you might not need to contact the out of hours service.

• could your health problem wait until your surgery re-opens?
• you can telephone NHS Direct on 0845 46 47 for general health information
• you can treat yourself for some conditions with over the counter remedies like paracetamol and cough medicines
• have you asked your pharmacist? They can give free and expert advice without an appointment
• is there a local Minor Injuries Unit or Walk In Centre you could go to?
• but remember - for life threatening conditions and emergency treatment, you must dial 999 or go to the nearest Accident and Emergency Department.

2. Making sure that you're okay

It's important that you can still have access to a family doctor (GP) at night and at the weekends and evenings when you are feeling unwell.

Devon's out of hours GP service is paid for by the NHS and provided by Devon Doctors. We offer family doctor urgent medical and nursing cover when your surgery is closed.

You contact us out of hours by telephoning a single number - 0845 6710 270.

3. Phone first

Before attending one of our treatment centres, it is important that you telephone Devon Doctors on 0845 6710 270 first. This could save you a long wait if the doctor is out seeing patients.

If you feel that your condition is an emergency, please do not delay in attending your local Emergency Department.